Privacy Policy

Effective Date: 08-12-2024

At Lobho (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.lobho.com (the "Site") or make a purchase through our e-commerce platform.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. Please take a moment to read it carefully.

1. Information We Collect

When you visit our site, create an account, or make a purchase, we may collect the following types of information:

a) Personal Information

• Name

• Email Address

• Shipping and Billing Address

• Phone Number

• Payment Information (e.g., credit card details)

• Order History

• IP Address

• Device Information

b) Non-Personal Information

• Browser type and version

• Operating System

• Referral URLs

• Page views and time spent on the site

• Cookies (for site functionality and tracking purposes)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill orders: We use your personal and payment information to complete transactions, ship your products, and communicate with you about your orders.

• To improve our services: We may use your data to analyze and improve our website, customer service, and marketing strategies.

• To send promotional communications: With your consent, we may send promotional emails or newsletters about our products, special offers, or updates. You can opt-out of these communications at any time by unsubscribing.

• To personalize your experience: Your information helps us to better respond to your individual needs and preferences.

• To prevent fraud and ensure security: We may use your data to prevent fraudulent activities and maintain the security of our website.

3. How We Share Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our website, conduct our business, and provide services to you, such as:

• Payment processors: To securely process your payment transactions.

• Shipping providers: To fulfill and deliver your orders.

• Analytics providers: To track and analyze website traffic and performance.

We require these third parties to handle your information in compliance with applicable privacy laws and to use your data only for the purposes for which it was provided.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption to safeguard sensitive data (such as payment information) during transmission. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and improve our services. A cookie is a small file that is stored on your device when you visit our site. You can choose to accept or decline cookies through your browser settings. If you choose to disable cookies, some features of our website may not function properly.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• Access and correction: You can request to view or update the personal information we have collected about you.

• Data deletion: You may request that we delete your personal information, subject to applicable legal requirements.

• Opt-out of marketing communications: You can opt-out of receiving marketing emails or newsletters at any time by clicking the “unsubscribe” link in our emails.

If you wish to exercise any of these rights, please contact us at support@lobho.com.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites are not controlled by us and may have their own privacy policies. We are not responsible for the content or practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Lobho
support@lobho.com

11. Jurisdiction and Applicable Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Delhi, India, without regard to its conflict of law principles.