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Terms and Conditions
Effective Date: 08-12-2024
Welcome to Lobho (referred to as "we," "us," or "our"). By using our website www.lobho.com (the "Site") and making a purchase from our store, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before accessing or using our website.
1. Acceptance of Terms
By accessing or using the Site, you agree to be bound by these Terms and any applicable laws and regulations. If you do not agree with these Terms, you must not use the Site or make any purchases. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
2. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not use the Site:
In any way that violates any applicable local, national, or international law or regulation.
To transmit or upload any harmful or unlawful content, including but not limited to viruses, malware, or other harmful files.
To engage in fraudulent or illegal activities, including but not limited to credit card fraud or identity theft.
To interfere with the operation of the Site or disrupt the Site's security features.
3. Products and Pricing
a) Product Descriptions
We strive to provide accurate descriptions of our products on the Site. However, we do not guarantee that the descriptions, images, or any other content on the Site are always accurate, complete, or error-free. The colors of products may vary slightly due to differences in display settings.
b) Pricing
All prices listed on the Site are in INR and are subject to change without notice. While we make every effort to ensure that the prices on our Site are correct, we reserve the right to correct any pricing errors that may occur. In the event of an error, we will notify you of the correct price and offer you the option to accept the corrected price or cancel your order.
4. Orders and Payment
a) Order Acceptance
By placing an order on the Site, you make an offer to purchase the products in your shopping cart. We reserve the right to refuse or cancel an order for any reason, including but not limited to the following:
Product availability.
Errors in pricing or product descriptions.
Payment issues or fraud detection.
Once your order is successfully processed, we will send you an order confirmation email. Please note that this email does not signify our acceptance of your order.
b) Payment
We accept payment through UPI, credit/debit cards, etc. You agree to provide accurate payment information, and you authorize us to charge your payment method for the total amount of your order (including any taxes and shipping fees). Payment must be received before we process your order.
5. Shipping and Delivery
a) Shipping
We offer free shipping across India. Delivery times vary depending on the shipping location.
Please ensure that you provide accurate shipping information when placing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping addresses.
b) Shipping Restrictions
Certain products may be subject to shipping restrictions or may not be available for delivery to certain locations. In such cases, we will notify you and offer alternatives.
6. Returns and Exchanges
a) Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your product, you may return it within 3 days of receiving the item for a full refund or exchange. The product must be unworn, unwashed, and in its original packaging.
b) Exchanges
If you would like to exchange an item for a different size or color, please follow our return process and place a new order for the desired item.
c) Non-Returnable Items
Certain products may be non-returnable. Please check the product description or contact us for more information.
7. Account Registration
To place an order, you may be required to create an account on our Site. You agree to provide accurate and complete information during the registration process and to update this information as necessary. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
If you believe that your account has been compromised, please contact us immediately at support@lobho.com
8. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Lobho or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, or distribute any content from the Site without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Lobho is not responsible for any indirect, incidental, special, or consequential damages arising from your use of the Site or the purchase of products, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims, losses, or damages under these Terms shall be limited to the amount you paid for the product(s) in question.
10. Indemnification
You agree to indemnify and hold harmless Lobho, its affiliates, employees, agents, and suppliers from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your use of the Site, your violation of these Terms, or your violation of any third-party rights.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you agree to the terms of our Privacy Policy.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Delhi, India, without regard to its conflict of law principles. Any legal action arising under these Terms shall be filed in the appropriate courts located in Delhi, India.
13. Dispute Resolution
If a dispute arises between you and Lobho, we encourage you to first contact us to resolve the issue informally. If a resolution cannot be reached, any legal actions, disputes, or claims arising from or in connection with these Terms will be resolved through binding arbitration in Delhi, India, unless you are a consumer located in a jurisdiction that requires disputes to be handled differently.
14. Termination
We reserve the right to suspend or terminate your access to the Site or your account at any time, for any reason, including if you violate these Terms. Upon termination, your right to use the Site will immediately cease, and we may delete your account and associated data.
15. Contact Us
If you have any questions about these Terms and Conditions or need assistance, please contact us at:
16. Miscellaneous
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that provision.